Response Times
- Support queries — within 24 hours (Mon–Sat)
- Billing & refund queries — within 24 hours
- Business inquiries — within 48 hours
- Legal matters — within 3 business days
Before You Email Support
Please include the following to help us resolve your issue faster:
- Your registered email address
- Which tool you are using
- What you were trying to do and what happened instead
- Any error messages you saw